Welcome to 4CRMs, the premier HubSpot application provider committed to ensuring the security and privacy of our users. At 4CRMs, we prioritize the protection of your data and strive to maintain the highest standards of security across all our services.
This page outlines the security measures we applies so you can be sure about your data safety.
Data Protection
1. Confidentiality
We understand the importance of keeping your data confidential. All information provided to 4CRMs is treated with the utmost confidentiality and accessed only by authorized personnel for legitimate business purposes.
2. Integrity
Your data's integrity is crucial to us. We employ advanced security measures to prevent unauthorized access, alteration, or destruction of your information.
3. Availability
We ensure the availability of our services through robust infrastructure and redundancy measures. Our systems are designed to minimize downtime and maintain uninterrupted access to your data.
AWS Infrastructure
Cloudflare WAF Deployment
HTTPS Protocols
Security Measures
- Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS encryption protocols. This ensures that your information remains secure during transit.
- Access Control
Access to our systems and databases is strictly controlled and limited to authorized personnel only. We implement role-based access controls to ensure that users can only access the information necessary for their roles.
- Monitoring and Logging
We continuously monitor our systems for any suspicious activity and maintain detailed logs of all access and transactions. This allows us to promptly detect and respond to security incidents.
- Regular Audits and Assessments
We conduct regular security audits and assessments to identify potential vulnerabilities and ensure compliance with industry standards and best practices.
Data Privacy Regulations
Service Level Agreements
PCI Security Standards Council
Compliance
- GDPR Compliance
We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws. We respect your rights regarding your personal data and strive to uphold the principles of transparency, fairness, and accountability.
- Data Retention
We only retain your data for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.
- SLA
We establish comprehensive Service Level Agreement (SLA). These SLA are not just documents; they are our commitment to you, defining the exacting standards we uphold in our services.
Through our SLAs, we pledge to deliver an unparalleled level of service that not only meets but exceeds your expectations, ensuring that your experience with us is nothing short of exceptional.
- Third-party Services
We carefully vet and select third-party service providers who adhere to high standards of security and data protection. Any third parties that have access to your data are contractually obligated to maintain its confidentiality and security.
Updates to This Policy
We may update this Security Policy from time to time to reflect changes in our security practices or applicable laws. We encourage you to review this page periodically for any updates.
Our priority is to minimize any impact on your data and notify you of any relevant developments as soon as possible.
Have any additional questions?
If there are any additional details we may have overlooked or if you have any innovative suggestions you believe could enhance your experience with us, we warmly invite you to reach out.
Your insights and feedback are invaluable to us as they enable us to continually improve and tailor our services to better meet your needs. Please feel free to contact us at support@4crms.com.
Data Privacy
- GDPR Compliance
We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws. We respect your rights regarding your personal data and strive to uphold the principles of transparency, fairness, and accountability.
1. Data We Collect
We prioritize minimal data collection to reduce potential risks and safeguard your privacy. The only client data we collect and store is your email address, which is essential for providing our services, including account management, application functionality, and communication.
2. How We Use Your Data
Your email address is used for the following purposes:
To manage your account and access to our services.
To send notifications about updates, changes, or issues with your subscription.
To provide support and address your inquiries. We do not sell or share your email address with any third party for marketing purposes.
3. Third-Party Services We Use
Our application integrates with third-party services to provide a seamless and efficient experience. These services help us with hosting, performance monitoring, analytics, error tracking, and user behavior insights. Below is a list of the third-party services we use and their purpose:
Amazon Web Services (AWS)
Purpose: Hosting and storing application infrastructure securely.
Data Usage: AWS is responsible for hosting our servers and ensuring reliability and scalability. All data is encrypted in transit and at rest.
Google Analytics
Purpose: Tracking website traffic and understanding user behavior to improve our services.
Data Usage: Google Analytics collects anonymized website usage data (e.g., page visits, duration). No personally identifiable information (PII) is shared.
BugSnag
Purpose: Error tracking and debugging.
Data Usage: BugSnag collects technical error logs to identify and fix application bugs. No client data, other than anonymized error context, is shared.
HotJar
Purpose: User experience insights and behavior analysis.
Data Usage: HotJar collects anonymized data such as clicks, scrolling, and page interactions to optimize the user experience.
HubSpot
Purpose: Customer relationship management and support.
Data Usage: HubSpot stores your email address and is used to manage support interactions and client communications.
NewRelic
Purpose: Application performance monitoring.
Data Usage: NewRelic collects performance metrics (e.g., application load times) to help us optimize our system. No client data is shared.
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